RETURN AND REFUND POLICY

Thanks for shopping at berootedbotanicals.com. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

If you are unhappy with our product, please contact us at info@berootedbotanicals.com.
You have 30 calendar days to return an item from the date you received it.
Your item needs to have the receipt or proof of purchase.

Refunds
If your refund is approved, we will initiate the refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

ONLINE PRIVACY POLICY

 


Protecting your private information is our priority. This Statement of Privacy applies to berootedbotanicals.com and Be Rooted Botanicals and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Be Rooted Botanicals include berootedbotanicals.com. The Be Rooted Botanicals website is a ecommerce site. By using the Be Rooted Botanicals website, you consent to the data practices described in this statement.
 
Collection of your Personal Information
In order to better provide you with products and services offered on our site, Be Rooted Botanicals may collect personally identifiable information, such as your:
 
 -    First and Last Name
 -    Mailing Address
 -    E-mail Address
 -    Phone Number
 
If you purchase Be Rooted Botanicals' products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) registering for an account on our site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
 
Use of your Personal Information
Be Rooted Botanicals collects and uses your personal information to operate its website(s) and deliver the services you have requested.
 
Be Rooted Botanicals may also use your personally identifiable information to inform you of other products or services available from Be Rooted Botanicals and its affiliates.
 
Sharing Information with Third Parties
Be Rooted Botanicals does not sell, rent or lease its customer lists to third parties.
 
Be Rooted Botanicals may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Be Rooted Botanicals, and they are required to maintain the confidentiality of your information.
 
Be Rooted Botanicals may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Be Rooted Botanicals or the site; (b) protect and defend the rights or property of Be Rooted Botanicals; and/or (c) act under exigent circumstances to protect the personal safety of users of Be Rooted Botanicals, or the public.
 
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Be Rooted Botanicals. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Be Rooted Botanicals website.
 
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
 
Security of your Personal Information
Be Rooted Botanicals secures your personal information from unauthorized access, use, or disclosure. Be Rooted Botanicals uses the following methods for this purpose:
 
 -    SSL Protocol
 
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
 
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
 
Children Under Thirteen
Be Rooted Botanicals does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
 
E-mail Communications
From time to time, Be Rooted Botanicals may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
 
If you would like to stop receiving marketing or promotional communications via email from Be Rooted Botanicals, you may opt out of such communications by sending an unsubscribe request to info@berootedbotanicals.com.
 
Changes to this Statement
Be Rooted Botanicals reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
 
Contact Information
Be Rooted Botanicals welcomes your questions or comments regarding this Statement of Privacy. If you believe that Be Rooted Botanicals has not adhered to this Statement, please contact Be Rooted Botanicals at:
 
Be Rooted Botanicals
6265 Highway 9
Felton, California 95018
 
Email Address:
info@berootedbotanicals.com
 
Telephone number:
831-222-0810
 
Effective as of January 03, 2019